Notifications
Configure appointment reminders
Set reminder timing to reduce no-shows without over-messaging clients.
1 min readBusiness teamsUpdated
In this guide
Choose timing and channels
Open reminder settings inside Notifications.
Choose the supported 24-hour and 48-hour reminder windows, separately for email and SMS.
Select channels based on your business policy.
Check links and delivery
Reminder settings control scheduled appointment reminders. Time-off recovery messages are separate transactional updates and use the channel selected when the absence is reported from Team > Time off.
Check that cancellation and reschedule links are clear.
Run a test booking and confirm reminder timing is correct.
Monitor no-show trends and refine reminder schedule monthly.
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