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Online booking

Book an appointment online

Choose your services and time, review the appointment, and complete any verification or payment requested by the business.

In this guide

Choose your appointment

  1. Open the booking link shared by the business. Choose one or more services and review the duration and price. Where offered, choose a single visit or a package.

  2. Choose a time directly when one provider is available. When there are several providers, choose a preferred provider or First available, then Choose a time.

  3. Select a date and available time in the business timezone, then Continue. Online dates cover the next 90 days. Next available searches ahead; if nothing is available, try another provider, contact the business or join an offered waitlist.

Review and enter details

  1. Review your appointment above Your details: services, date, time, timezone, provider, location and payment amounts. Use Edit services or Edit date & time to change a selection while keeping your entered details. Offers and updates are optional, separate from booking terms, and unchecked initially. Select email or SMS only if you want marketing from the named business. You can change each business’s preferences in your client portal profile or use a marketing message’s unsubscribe link.

  2. Enter your contact details. If you started from your signed-in client portal, available details from the selected business are filled in and shown as a compact review; choose Edit to change them for this booking. Any required detail missing from the account stays open for you to complete, and Back to client portal remains available without using browser history. Add a note is optional. Review the business policies and tick the agreement. Marketing choices are optional and separate from your booking.

Verify and confirm

  1. If the business requires mobile verification, a valid mobile is required even when the account did not already contain one. Choose Continue to verification, then enter or paste the full six-digit code sent for this booking. Wait for the resend countdown before requesting another code, or choose Change mobile number to correct your phone.

  2. Choose Confirm booking for an immediate booking, Request appointment when the business must approve it, or Continue to payment when payment is required. A request is not confirmed until accepted; payment-required appointments need the secure payment step completed. No payment is taken before staff approval.

Recover or get help

  1. If a field is incomplete, the page brings it into view. Correct it and continue. If your time was taken, choose another time. Retry availability after a loading error rather than assuming the business is fully booked. If a waitlist offer cannot load or has expired, reopen your private waitlist link to check its status, or choose Start a new booking. Changing the offered services, provider or time creates a regular booking rather than accepting that offer.

  2. If you refresh, an available draft in the same tab restores your selections and contact details for up to 30 minutes of inactivity. Select a time again so availability can be checked. Notes, policy acceptance and marketing choices are not restored. Browser storage restrictions or closing the tab can prevent recovery.

  3. Wait for the result screen and read its status. A confirmed booking offers Add to calendar and Get directions. A payment still processing or a request awaiting approval is not a confirmed appointment. The draft is cleared after submission succeeds.

  4. For appointment changes after booking, use your client portal or contact the business. If online booking is unavailable, use the business contact details shown on its booking page.

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