Manage your Schedmo subscription and billing

Ask the business owner or someone with billing permission to open Subscription. This page manages the business’s Schedmo subscription; Sales & Invoices manages payments from your clients.

Review the current plan, billing interval, included usage, bookable team seats, subscription status, and the amounts shown before choosing a change. If the subscription is inactive, select Activate now in the banner to open Plans and choose an available plan.

Use the plan and seat controls offered on Subscription. Read the confirmation carefully for the effective date and any immediate or future charge; do not assume that every change takes effect at renewal.

Use the billing portal action to manage payment details and review the subscription invoices available for your account.

Use Cancel subscription to review the effective end date and confirm cancellation through the secure billing flow. Cancellation stops renewal without deleting workspace data; final metered usage may still be billed. Use Reactivate before the end date if you want to continue the subscription.

If a subscription payment fails, review the recovery message, update the payment method through the secure billing portal, and recheck the subscription status. Do not repeatedly create a new subscription.

If your subscription has ended or your trial has expired, select Activate now in the Subscription banner, compare the current plans and choose your plan and billing interval. Complete the secure payment-details action. A paused subscription is resumed; an ended subscription uses a new checkout. Schedmo verifies activation when you return. If activation is still pending, use the verification retry shown on the page rather than starting another subscription.

Marketing tools are included with eligible active Schedmo subscriptions; there is no separate marketing add-on. Promotional email and SMS campaign usage is billed separately from the subscription’s operational messaging allowances. Review the campaign estimate before sending.

If a charge looks wrong, provide the subscription invoice reference, date, amount, currency, and a description of the discrepancy. Do not include full payment-card details.